Terms and Conditions

Holiday Cottage Rental Terms and Conditions


1.      Accommodation

The Wheelwright's Workshop and the Old Stables:

There are king size beds suitable for two adults in the sleeping area and, if required, a cot is available.

A sofa-bed in the lounge also can be used by either two adults or children.

The Stick House Cottage:

There is a double bed in the ground floor bedroom and a King size bed in the gallery bedroom. Also in the gallery bedroom is a small double bed settee which could be used by 2 children or small adults. A child cot is also available.

Pets.

Small pets are accepted in The Old Stables Cottage only.

Smoking:     

We request that guests do not smoke in any of the Cottages.

2.      Hire Period

The Wheelwright's Workshop and the Old Stables: 

Bookings are normally weekly from Saturday to Saturday, however for most periods from October through to April, long weekend (Fri to Mon) and mid week breaks (Mon to Fri) are available.

The Stick House Cottage:

Three night and seven night bookings start on on Friday, Four night and seven night bookings start on a Monday.

Arrivals and departures

 We ask that accommodation be vacated by 10.00am on the day of departure. Arrivals are expected between 3.00pm and 6.00pm. A key safe is fitted adjacent to the door of each cottage to assist with late or unsupervised arrivals and the key safe number will be noted on your booking confirmation.

3.      Bookings and Payment

For weekly rentals a deposit of 25% of the hire charge is required. If you are booking within 5 weeks of the start of your holiday you should send the full amount of the hire charge. All long weekend or mid week break reservations should be accompanied by the full rental payment.
To reserve your accommodation you may telephone, book online or print out the booking form to send by post. You should print a copy of the form for your own reference. 
If you book online you may either send your payment by post or you can pay the deposit through PayPal, even if you do not have a PayPal account. Payments are also accepted via BACS (online banking) - please telephone for our account details. If you do not use the online PayPal facility to make your deposit payment, your reservation will be held for five days pending receipt of your payment.

Please make cheques payable to;

S J Field and send to Higher Edgarley House, Ashwell Lane, Glastonbury Somerset BA6 8LB.

We will confirm your booking once your deposit has been accepted.
Any balance of the hire charge will be requested about 4 weeks before arrival.

4.      Security/cleaning deposit

The hirer is responsible for the property and its contents, and on departure it should be left clean and tidy as found. A security deposit of £75 is requested to cover losses, damage and additional cleaning charges if the cottage is left in an unsatisfactory condition.
This deposit, less any charges, will be refunded within seven days of the end of the holiday unless an estimate has to be obtained for the cost of repair or replacement.

5.      Cancellation of booking by you

Your completion of the booking form and our acceptance of the deposit forms a legally binding contract whereby the full rental charge is due even if you have to cancel. However if the accommodation can be re-let a refund will be made less an administration charge. 

We strongly recommend that you take out a suitable insurance to cover cancellation of your holiday due to unforeseen circumstances.

6.      Cancellation of booking by us

If we have to cancel your booking in advance for any reason, you will be refunded the full amount of any deposit or booking fees paid and we will make our best efforts to help you find similar accommodation in the locality.


7.      What's Included

Electricity and heating
Bed linen
Cot linen (if req.) 
Hand towels 
& bath sheets.                Hand soap & shower gel.

            Hair dryer
            Washer*/tumble dryer*  

            *Wheelwright Workshop and Stick House Cottage only

            Refrigerator with freezer compartment

            Television with freeview & DVD player.

8.     On arrival you will find a small supply of fresh milk, tea bags, sugar.


9.        What's Not Included
Flannels
Beach towels
A travel cot and highchair are available for an additional charge.


10.      Owners’ Liability
The owners shall not be liable for any personal injury, loss or damage which may be sustained by your party, guests or their property during the period of your stay.
Guests and members of their party should make their own insurance arrangements for personal property.

 

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